Now is a critical period for patient communications. Here’s how to handle it, even if you’re closed. Read more.
What you need to know about your medical practice and recovering from the COVID-19 crisis.
Freaking Out Doesn’t Help: 10 Smart Things to Do Right Now to Prepare Your Medical Practice for the Coronavirus
Everyone is talking about the Coronavirus. If you’re talking about it, your patients are too. Some people are panicking and canceling scheduled visits, even to medical offices. What should you do? What should you tell your patients? Give your patients what they want: factual and realistic information. Tell them you’re concerned too about their… Read More >
Want to know what keeps patients coming back and telling their friends about how great your practice is? The one that is five times more important than anything else? It’s their patient experience. I’m sure you never make the following mistake but here’s what happened to me, when I got a call from my… Read More >